Customer Review
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Name: Tom
Date: August.23.2007 12:44 PM
Rating:
Title: Poor Service ok food
- Review: Our experience at El Agave was nothing like I had requested when I had placed my reservation online. I had specifically written that we were entertaining guests from out of town and wanted to impress them. I had requested that we be educated on all the different tequilas (which is a huge part of the concept of your restaurant and should be part of the dining experience at El Agave). Our reservation was early (6:30) and your restaurant had mostly empty tables. Our waiter barely greeted us when tossing some menus onto the table. He later came back and asked us for our drink order. NOT ONCE WAS THERE EVEN MENTION OF TEQUILA! I couldn't believe it. Our guests asked for a wine list of which they were told you only serve one brand of wine. This was a perfect chance for the waiter to explain that El Agave specializes in your many tequila's. Not one word from his mouth about Tequila. Our meal went on with crappy service and nothing to make our experience special or unique in any way. I was not only dissapointed, but extremely embarrased that I had suggested the restaurant. Prior to our recent dining experience I had been boasting about your restaurant to another couple and was planning to entertain them there, but now I will not. I will instead tell them of this most recent dining experience and spread the word that your restaurant has gone down hill and fast.