Customer Review
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Name: Joseph
Date: January.27.2005 10:01 PM
Rating:
Title: Everyone has a bad night...
- Review: I love french food. I have made several trips to France just to tour Michelin 3-star restaurants. I visited Tapenade Restuarant tonight for the first time, with great anticipation. I was let down. For over $100 per person, one should leave feeling that they just had an amazing experience. The food at Tapenade was excellent, but the service had serious problems. I ordered the tasting menu, with wine. My first course came out without the wine, and I almost finished it before I could catch my waiter to request it. The third course on my menu came out before the second, and so the wine that had been brought out was mis-paired. At the same time, the table next to us noted that they had received a dessert they hadn't ordered. After I had been served three courses of the five on my tasting menu, our waiter realized that my two guests hadn't recieved their appetizers - no food at all. The waiter was very nice, and apologetic, and we eventually recieved all of our food, and it was very good - but this is not acceptable for a place like this, and it doesn't make me want to return. The chef/owner was not to be seen, probably part of the problem. He has a distinguished history and reputation, and I am sure this is not typical - but that didn't make my experience any less disappointing. I will keep my ear to the ground for signs that this may be under better control in the future.