Kaiserhof Restaurant - Customer Reviews

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Date: September.16.2010 11:30
Rating:
Name: Anthony
Title: good deal

Review:

5 of dinned and used the coupon of $30 for two 3 course meals. Excellent soup, main course and desert. Good service, ample parking, reasonable price. A s Laiuppa

Date: June.03.2009 13:30
Rating:
Name: Carolyn
Title: Very Pleasant Experience

Review: My son-in-law's mother is visiting from Nebraska and is of German origin, so I decided to try the Kaiserhof for her birthday. It was a VERY pleasant experience, due in large part to our server Zuzanna. She was so helpful in making our choices, and she made sure to include my 5-year-old grandson. The food was very tasty--especially the black bean soup and goulash. They brought a beautiful piece of "Princess cake" which we all had to try. It was layers of fine cake and marzipan and raspberry gel; the best cake he ever had,according to my son-in-law. His mom could not stop thanking and hugging me for a wonderful time with wonderful food. It felt like a family meal. I would especially like to thank the receptionist (I'm sorry I did not get her name)and Zuzanna for a wonderful evening.

Date: March.08.2009 11:25
Rating:
Name: Krista
Title: So rude!

Review: My husband and I went here for the first time yesterday and I was apalled by the rude woman that served us. I am not sure of here name but she was an older German woman. Throughout our meal, any questions were directed to my husband and I was ignored. When our beers were almost done, she came over and enquired "all done"? My husband said not quite and she poured the rest of my beer into his glass and took mine away???? I was gobsmacked! Apart from the fact I was not finished, how does she know he wants to drink my dregs anyway???? Unbelievably rude. The food was good but the attitude leaves a lot to be desired!

Date: March.09.2008 00:08
Rating:
Name: robert
Title: Really ugly treatment.

Review: I don't claim to be an expert on this type of food or beer. As far as I was concerned it was alright. I agree with some other comments about the service. Especially the ulgy ill mannered guy who was running the place the night I was there. This was just over a year ago. I assumed he owned it although I couldn't imagine someone who owned a place being that stupid, petty, and abusive. I was forced to let it go since the people I was with live there and may go back; I wouldn't because if I did I am not sure I could practice that much restraint again.

Date: May.29.2007 19:08
Rating:
Name: Michelle
Title: Pretty fun/tasty food

Review: My husband and I went there for the first time today and we have lived here for 14 years. Great beer, nice bier garten. The free HH food was scarce, which was fine with us as we wanted to try things off the menu. My husband really wanted some free wings though, but a rather large woman went up and took all of them back to her table and left none for the rest of the patrons. Oh well, I guess it was free (according to someone else's post, this is unacceptable behavior to the owner who probably would have scolded her!). We had several different beers and the wurst sampler and a pretzel. Everything was delicious.

Date: December.08.2006 17:02
Rating:
Name: Clifford
Title: Good stuff

Review: We enjoyed Kaiserhof quite a bit. The food was authentic (recommend the Zigeunerwurst and the chicken tarragon). We would have liked more vegetable options, but such is German food. Excellent potatoes in all forms.

Date: November.09.2006 13:39
Rating:
Name: Bill
Title: Unacceptably rude staff...

Review: I arrived a few minutes before seating time of 5:00pm with my elderly father who happens to like German food. The place was literally empty except for staff and a lone patron at the bar. Silly me. I thought by arriving so early, we'd beat the crowd. The hostess, attired in her German outfit, couldn't have been more rude to us. She was more preoccupied with shuffling a pile of menus on the podium she was standing behind. She coldly advised me and my father there was "no way" she could fit us in any earlier than 9:00pm. Maybe a stampede of customers with reservations was about to occur any minute, but she couldn't have handled it anymore poorly. I guess business at this place is so good they can be rude like that and get away with it. I was so put off I didn't even bother to find the manager. Save your money. Go elsewhere. My two cents...

Date: August.25.2006 00:34
Rating:
Name: Peyton
Title: Petty German Attitude

Review: I frequent the bar area several times a month for happy hour and often feel uncomfortable while the owner is present. The owner, Paula, watchs everyone like a hawk to make sure no patron is over-eating their happy hour food, which is brought out in small amounts at 5pm and then replinished an hour later at 6pm. She then pushs you to order more beer to meet her profit margin. The highlight of this behavior occurred the other day when I walked in with friends on a hot day and ordered a glass of water. Before we could even place a beer order, she stated "No happy hour food, when you only order water". Mind you I have been coming to this restaurant for the last 5 years on a regular basis and was appauled by her petty attitude. She has lost myself and all my friends as customers. Pathetic. Here's a tip: She doesn't come in on Tuesdays.

Date: March.20.2006 20:30
Rating:
Name: Steve
Title: Positive experience

Review: We tried the Kaiserhof for the first time recently and, after having previously read the reviews, were very pleasantly surprised at the service, the food quality and the price/value relationship. The German red wine was satisfactory as was the draft beer we tried. All members of our party agreed that we would return.

Date: January.22.2006 11:16
Rating:
Name: Ulf
Title: Ok food but service lacks

Review: I didned at Kaiserhof some times and the food itself is ok (I'm german). The food itself is pretty expensive and the portions are not really bavarian (means huge). It's an ok place to get german food if you crave for some Schnitzel or Knoedel. Guten Hunger.

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