Cheesecake Factory Restaurant - Customer Reviews

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Date: July.28.2007 08:02
Rating:
Name: Elsie
Title: My Comment from yesterday's lunch

Review: My husband and I (seniors) ate at the Cheesecake factory at Otay Ranch Mall in Chula Vista, Ca and ordered one entree of the Classic Hamburger. My husband asked for it to be well done (because of the ecolli scares. When he bit into his half, it was quite pink, so he asked our server to please have his side cooked a bit more. I kept my half since I like a bit of pink. So he sent his half back to the kitchen along with his french fries, tomato and lettuce. Well, when it came back, they brought back a new half hamburg, but no french fries, or lettuce or tomato. Not wanting to complain any more since there were a lot of customers and our waiter was very busy (a very nice young man Peter) my husband ate the returned hamburg, but was very upset that it came back without any consideration of presentation or taste. I just felt that I should tell you this, so that you could pass on, that even when something is redone, it should still be returned as tasty and presentable as the first plate. Than ... Full Review

Date: May.08.2007 14:05
Rating:
Name: Sarah
Title: Great food, Bad service

Review: The first time I ate at Cheesecake factory, it was with a group of 6 plus my infant daughter. When we arrived, we were given a 20 minute wait time but weren't seated for almost an hour and a half. Then we were given an outside seating when it was cold outside. Our server was terrible, but the food turned out to be excellent.

Date: June.26.2006 15:24
Rating:
Name: Glenna
Title: Can't make reservations

Review: This place gets crowded easily and you can't make reservations. The cheesecakes are great and you can share food if you're not that hungry because the portions are big. Try the Orange Chicken with shrimp substitute! I asked to make it a little spicer than usually and it was yummy.

Date: February.17.2006 22:28
Rating:
Name: Daniel
Title: Nice place

Review: First off, let me state this restaurants only fault, which happens to be a big one. The Cheesecake Factory does not do reservations, and unfortunately it is a very popluar restaurant at the Fashion Valley mall and can have hour long wait times anytime after 6pm, so most of your time there will be waiting for a table. The beepers they give you have no range outside of the parking lot so you can not even wander the mall. But... after getting seated, the servers are very polite. They offer some very good strawberry lemonade, which I highly recommend. I have never been dissapointed with the food and I suggest giving the chicken pot pie a whirl if you are up for a challenge (plus it is quite tasty of course). Last, the restaurant is without a doubt known by its cheesecakes. I have tried almost all of them and my personnel favorite is the Banana Cream one, but I yet to find one I do not approve of. They even have a cool program you can sign up for where they will send you a whole cheesecake ... Full Review

Date: January.19.2006 11:36
Rating:
Name: Kathleen
Title: Overpriced drinks/poor management

Review: Being my first visit to this restuarant we didn't know what to expect. The two dollar signs for the price range needs to changed, $11 for a Grey Goose Martini and $9.50 for a Sambucca, way too much, you can go down the street to Beverages & More and get a whole bottle of Sambucca for about $22.00. Both entrees were loaded with Cilantro, a spice that just doesn't do it for us, the menu did not mention the ingredient Cilantro. We opted to pick off what we could instead of sending it back.The bartender said he would have the manager buy us a piece of cheesecake. The manager came over and apologized and played with his ear piece the whole time. We don't think he was even listening to us, he was listening to whomever was on the other end of the ear piece, very rude on his part! When we received the bill we were surprised to find that we were charged for the cheesecake! Which by the way had an over abundance of whipcream on it hiding the small size cheesecake for $6.50, totaling $13.00, ... Full Review

Date: October.15.2005 16:27
Rating:
Name: Nancy
Title: I love it!!!

Review: This restaurant is my favorite, the environment, the food , the driks, the service, and off course the cheesacakes. Is a wonderful dinner place to go with friends or family. Every time that I have been there I had have the same opinion.

Date: June.03.2005 19:25
Rating:
Name: Caren
Title: Cheesecake Factory

Review: The Cheesecake Factory is known nationwide for its wonderful and tasty cheesecake, but their savory dishes are wonderful as well. Their salads are just the right size if not a little big for a light meal. Their pizza and sandwiches are also perfect for a lunch. Lastly their cheesecake lives up to its reputation, especially their vanilla bean cheesecake.

Date: June.01.2005 21:15
Rating:
Name: Tammi
Title: The Best

Review: The wait time may be long but it is worth it. The staff is always friendly and the food is great.

Date: May.01.2005 21:41
Rating:
Name: Lisa
Title: Great!

Review: The food is great! The Mohitos are excellent! Another place for an hour wait...

Date: April.10.2005 10:55
Rating:
Name: Christine
Title: Great food

Review: If you are at the mall it's a good bet you will be hungry... go to Cheesecake factory, but go early, before the dinner crowd and belly up to the bar adn you will get outstanding service and a great meal. We go every now and then when we are over at fashion valley mall, and we have always had great food and great service. We just don't like the wait, but the bar is just fine by us.. there is a nice ambiance about it.

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